Enrolment Services
Hours of Operation:
Monday: 9:00 am - 4:00 pm
Tuesday: 9:00 am - 4:00 pm
Wednesday: 9:00 am - 4:00 pm
Thursday: 10:00 am - 4:00 pm
Friday: 9:00 am - 4:00 pm
Ways to contact Enrolment Services
Virtual Reception Desk
If you have a general inquiry, or you are not sure where to go, one of our friendly receptionists is happy to help direct you to the right person or place. Click the link during business hours to visit our virtual waiting area. A receptionist will admit you to the zoom meeting. To protect confidentiality, only one student is admitted to the virtual reception desk at a time, so you may spend time in the virtual waiting room prior to being admitted.
Virtual Reception Hours:
Mon., Tue., Wed. & Fri. 9:00 am - 4:00 pm
Thu. 10:00 am - 4:00 pm
Phone
Connect with an advisor by phone at 403.210.7625
or 1.855.246.7625 (toll-free in Canada & the US)
Contact an Enrolment Services advisor by email. Fill out our contact form and we will respond to you within 5 business days. Email requests are best suited to basic inquiries and document submission.
Please note that due to the comprehensive nature of advising, some inquiries may be referred to connect with us by phone. We want to ensure you receive the best and most comprehensive answer to your question, and sometimes dialogue with an advisor is required. Please consider calling us if your inquiry is more detailed or time sensitive.
Frequently Asked Questions
Registration Issues
Find answers to common registration error messages and real time updates for any course specific issues.
To support students studying on-campus, an Enrolment Services ambassador is available onsite from 10:00 am - 2:00 pm daily to support basic questions and help refer your inquiry to the correct advisor, office or department.