Privacy and student personal information

The University of Calgary (UCalgary) respects your privacy and is committed to ensuring the privacy of all students, staff and community members. UCalgary’s collection, use and disclosure of your personal information is authorized by Alberta’s Post Secondary Learning Act (PSLA) and section 4(c) of Alberta’s Protection of Privacy Act (POPA). It will form part of your student record and will be collected, used and disclosed for the purposes outlined in UCalgary’s Notice of Collection, Use and Disclosure of Personal Information, including to register you in programs and notify you of information relevant to your registration at UCalgary. Financial information will be used to process applicable fees and is retained for future reference. If you have questions about the collection or use of this information, contact Enrolment Services.

Requesting your UCalgary ID number

UCalgary can release your Student ID number (UCID) over the phone or in an advising appointment (in-person or virtual). To protect your identity, you'll be required to answer a series of personal questions to verify your identity, such as:

• Full legal name - including middle name, if applicable
• Date of birth
• Current address on file
• Other relevant personal identifying questions 

If the advisor can't accurately verify your identity over the phone or in an appointment, you may be required to submit a request in writing. Once UCalgary has verified your identity, your UCID can be released over the phone.

Confidentiality of Student Records

In accordance with POPA, please note that the following personal information is defined as forming part of a student's public record and may be disclosed without consent under UCalgary’s Privacy Policy:

• Whether the student is, or was, registered at the university
• What faculty or program the student is or was admitted to at the university
• Current or past dates of enrolment at the university
• Whether the student did or did not receive a degree/credential from the university
• Date of degree/credential received from the university

 We recognize the sensitive nature of your personal information and are committed to the protection of your privacy. UCalgary will treat your personal information as confidential and will make reasonable security arrangements against such risks as unauthorized access to, collection, use, disclosure, or destruction in accordance with UCalgary’s Privacy Management Program. Your personal information may be input into automated systems to generate content or make decisions, recommendations, or predictions in accordance with POPA. 

If you have questions regarding this notice or UCalgary’s collection, use, or disclosure of your personal information, please contact the Registrar’s Office or contact the UCalgary Access and Privacy Office.

Third Party Authorization