Updating Personal Information

Student personal information includes: legal name, preferred name, address, phone number, secondary email and residency status. Current students and alumni can update their personal information through their my.ucalgary.ca Student Portal.

The University of Calgary is committed to using the names of our students in ways that are respectful and inclusive. Our administrative practices and processes have been designed to reflect this commitment and protect the integrity of University of Calgary student records.

You can choose to use a preferred name, rather than their primary or legal name, to be used across many university systems (e.g., class lists). The use of a preferred name is optional. If you do not enter a preferred name, your primary/legal name will be the default name used

You can add or change your preferred name yourself in your Student Centre.

Changing your preferred name will not change your legal name on your student record, which is the name used for: transcripts, parchments, government student loans, other government funding bodies, RESP providers, tax receipts, potential employers, other universities, Citizenship & Immigration Canada, health insurance providers, and graduate school applications.

Your university student record contains your full legal name or primary name and is used for a variety of purposes. The steps required to change this name on your University of Calgary student record, will depend on whether you have made a legal name change. 

To change/update your legal/primary name on file, you will need to submit a Service Request through your student/alumni portal.

No request for change of name will be processed without acceptable documents. Acceptable documents are defined as follows:

  • Birth certificate
  • Name Change Certificate from Vital Statistics
  • Government issued Marriage Certificate, Divorce Decree or Separation court document  
  • Canadian Citizenship card
  • Permanent resident card
  • Canadian Passport
  • International Passport

Or,

  • Change of Name Statutory Declaration (see below)

Note: Updating your legal/primary name on record does not automatically update your IT login information or UCalgary email. If you would like to update these details, please contact IT 72 hours after your legal/preferred name has been updated on your student record.

If you would like to obtain a new student ID card, please contact the UNICARD office 72 hours after your legal/preferred name has been updated on your student record.

To change the official name on your University of Calgary student record without making a legal name change, you will need to complete the University of Calgary Change of Name Statutory Declaration and have the form signed and sealed by a commissioner of oaths. You can submit this form as the supporting documentation for your name change.

This form is a method for you to declare your intention to change your name, and officially connect your updated name to your University of Calgary student record. If all requirements are properly satisfied, the name change will be processed and reflected in the student system.

This process will change your legal name on your student record, which is the name used for all official documents including transcripts, parchments, government student loans, other government funding bodies, RESP providers, tax receipts, potential employers, other universities, Citizenship & Immigration Canada, health insurance providers, and graduate school applications. This will only change your name within the University of Calgary. External organizations will continue to use your legal name and may require further proof that any University of Calgary student records or documents are your legitimate records.

If you have questions or would like support, please connect with Enrolment Services (403-210-7625).

n the “Personal Information” section of your my.ucalgary.ca Student Centre, you can make changes to your personal information to ensure it is up to date. View detailed instructions.

Address

  1. In My UCalgary go to “Personal Information” section
  2. Select “Addresses”, here you can view, add, change or delete an address.
  3. Select the pencil icon to edit your address(es):
  • You can update your home (mailing) address if you have moved.
  • You can update your permanent address.
  • You can enter an effective date for the change in advance of a relocation for a future-dated address.
  • This will automatically update your home (mailing) address with the new address on the date you have entered.

Phone number

  1. In My UCalgary go to “Personal Information” section
  2. Select Phone Numbers”, here you can view, add, change or delete a number.
  3. Select the pencil icon to edit your numbers:
  • You can edit either your current home and other phone number.
  • Please indicate a ‘preferred' contact phone number.

Secondary E-mail address

  1. In My UCalgary go to “Personal Information” section
  2. Select “Email Addresses”, here you can view, add, change or delete an address.
  3. Select the pencil icon to edit your email addresses:
  • All University of Calgary Electronic Communications (email, e-notifications) will be sent to your UCalgary email address. This is your official student email, as per the Electronic Communications Policy.

Note that if your preferred email address is set to UCalgary, you will not be able to change it. Additional Email Addresses will be used for emergency purposes only.

If you become a Permanent Resident, Canadian Citizen, Conventional Refugee or Dependents of Consular Official (Diplomats to Canada) during your time at UCalgary, you can submit a Service Request to change your Residency status. A student’s Residency status determines if they are assessed the International or Domestic tuition rates.

If your Residency status has changed/ requires an update, you will need to submit a Service Request through your student/alumni portal. Documents for a Residency update must be received prior to the Term Fee Deadline to adjust your tuition rate for the current semester. Documents submitted after the term fee deadline will result in a change in your tuition for future semesters only.

No request for changing your residency status will be processed without acceptable documents. The following are the examples of the documents accepted by Enrolment Services:

  • Canadian Passport, Citizenship certificate or card
  • Permanent Resident Card, Confirmation of Permanent Residence (COPR) from IRCC
  • Notice of Decision issued by Immigration and Refugee Board (Note: As per Alberta Education and Technology (AET) guidelines, International Fee exemptions are not granted for Refugee Claimants awaiting decision.)
  • Passport with proof of diplomatic status, diplomatic status card, official letter from head of diplomatic station

Note: The deadline to submit your supporting documents is the Term Fee Deadline to adjust fees to the domestic rate for that term. Requests received after the term fee payment deadline will take effect during the next academic term in which the student is registered as per the Academic Calendar.