Accessing your student letters

UCalgary has partnered with MyCreds™ to help you deliver your official student letters in secure and verifiable formats. You can now conveniently share your student record by accessing your national MyCreds™ digital wallet.


Official student letters are commonly used for providing confirmation of your student status to third parties for a variety of reasons, including banking, such as opening a student account or getting a credit card, accessing funding, like RESPs, and obtaining student discounts, health insurance, benefit plans and more.

At UCalgary, official letters are issued via MyCreds™ right to your MyCreds™ digital wallet where you can share it securely with third parties via the MyCreds™ Network, by email, or by downloading a PDF version to print and share.


Types of Letters

We offer various official student letters. The type of letter you need will depend on your student status and the purpose of the letter. Learn more about what's included in each letter, their common uses, and more by clicking on each letter type.


Current Students

Confirmation of Registration Letters prove you are currently enrolled at UCalgary. They are used to confirm registration, program of study, academic standing, course load, and/or fee assessments. 

Eligibility: 
All students currently enrolled in an active program of study.

Information included:

  • Your faculty, program(s) of study and degree(s)
  • Degree program length and your year/level of program
  • Term enrolment dates, weeks of instruction, enrolment status (full/part-time)
  • List of courses enrolled by term (if applicable)
  • Start/end dates of courses, hours of instruction, units and tuition per course
  • Tuition by course
  • Confirmation of the language of instruction at UCalgary

Common uses: 
Banking (opening a student account/credit card), accessing funding/RESPs, obtaining student discounts, insurance/health benefit plans and more

Cost: 
$10/3 months unlimited shares 
(pay to view)

Eligibility: 
All students currently enrolled in an active program of study.

Information included:

  • Your faculty, program(s) of study and degree(s)
  • Degree program length and your year/level of program
  • Term enrolment dates, weeks of instruction, enrolment status (full/part-time)
  • List of courses enrolled by term (if applicable)
  • Start/end dates of courses, hours of instruction, units and tuition per course
  • Full tuition and general fee assessment and breakdown. Please note: You must select “with fee assessment” when requesting your letter if you want the full breakdown of fees to be populated.
  • Confirmation of the language of instruction at UCalgary

Common uses: 
Banking (opening a student account/credit card), accessing funding/RESPs, obtaining student discounts, insurance/health benefit plans and more

Cost: 
$10/3 months unlimited shares 
(pay to view)


Graduating Students

If you are in your final term and have applied to graduate, you will have access to letters confirming your graduation status at various stages: applying for graduation, being cleared for graduation by your faculty (program completion), and having your degree conferred (awarded) at convocation. These graduating student letters automatically update in your MyCreds digital wallet as your graduation status changes. You don’t need to pay for a new letter if you are within your share window. 

If you have applied to graduate but your degree has not yet been conferred, you can request an Anticipated to Graduate Letter. This letter will confirm that you are anticipated to complete your program, the degree you will be receiving, and the conferral date (the date you are awarded your degree). If you request an Applied to Graduate Letter, it will automatically update to a Program Completion Letter and a Confirmation of Credential Letter.

PLEASE NOTE: An Applied to Graduate Letter is not sufficient for Post Graduation Work Permit (PGWP) application purposes. You must wait until your Program Completion Letter is available before you can submit your PGWP application. For more information on PGWP, contact International Student Services

Eligibility: 
Students who have applied to graduate but who have not yet been cleared for graduation by their faculty.  Students must be in good financial standing with UCalgary to be eligible to receive this letter.

Information included:

  • Your faculty, program(s) of study and degree(s)
  • Date you began your studies
  • Anticipated program completion and conferral dates
  • Confirmation of the language of instruction at UCalgary

Common uses: 
Future employers, future post-secondary institutions, letters of invitation.

Cost: 
$10/6 months unlimited shares 
(pay to view)

Eligibility:

New! Launching August 9, 2024

Students who have had all final grades posted and been reviewed by their home faculty and officially cleared for graduation.  Typically, program completion letters are available 4-6 weeks after the end of a term, but timelines may vary by faculty.  Students must be in good financial standing with UCalgary to be eligible to receive this letter.

Information included:

  • Your faculty, program(s) of study and degree(s)
  • Date you began your studies
  • Confirmation you have completed all program requirements.
  • Date your degree will be conferred (awarded)
  • Confirmation of the language of instruction at UCalgary

Common uses: 
Post-graduation work permit (PGWP) applications, professional registration/licensing, future employers.

Cost: 
$10/6 months unlimited shares 
(pay to view)

When you graduate from UCalgary, your credential will be awarded (conferred) on your ceremony date. After this date, you will be eligible to obtain a Confirmation of Credential Letter. 

Eligibility: 
Students who have had a credential conferred at the University of Calgary. 

Information included:

  • Your faculty, program(s) of study and degree(s)
  • Date you began studies
  • Degree awarded (conferral) date
  • Enrolment status (full/part-time)
  • Confirmation of the language of instruction at UCalgary

Common uses: 
Post-graduate work permit (PGWP) applications, international work visas, etc.

Cost: 
$10/6 months unlimited shares 
(pay to view)


Alumni

If you have received a credential from UCalgary and need to provide proof of your degree, a Confirmation of Credential letter may be one way to verify your credential. 

When you graduate from UCalgary, your credential will be awarded (conferred) on your ceremony date. After this date, you will be eligible to obtain a Confirmation of Credential Letter. 

If you no longer remember your login for your my.ucalgary.ca portal, you can recover your account.

Eligibility: 
Students who have had a credential conferred at the University of Calgary. 

Information included:

  • Your faculty, program(s) of study and degree(s)
  • Date you began studies
  • Degree awarded (conferral) date
  • Enrolment status (full/part-time)
  • Confirmation of the language of instruction at UCalgary

Common uses: 
Post-graduate work permit (PGWP) applications, international work visas, etc.

Cost: 
$10/6 months unlimited shares 
(pay to view)

Ordering your letters

You can order letters through your Student Centre (my.ucalgary.ca). Here are the steps:

Log in to your Student Centre

Log in to your Student Centre account, select the Program & Advising Info tile, select Student Letters and submit your request.

Log in to your Student Centre

Wait to receive an email notification

Wait to receive an email notification from MyCreds™ when your letters are ready to be shared.

Learn more about MyCreds™

Log in to MyCreds™

Log in to your secure account on the MyCreds™ Learner Portal with your UCalgary username and password.

Pay to View

Pay to view your letter for unlimited shares during the “pay to view” access period.

Potential Alternatives

Many third-parties do not require official documentation for confirmation of enrolment. Unofficial documentation can be accessed at no charge, 24/7 through your MyUCalgary (my.ucalgary.ca) account and may provide the information you require. These include:

Frequently asked questions

Students will have the option to request letters that confirm enrolment for the previous and current academic years (Fall/Winter and Spring/Summer). As students begin enrolment for an upcoming academic year, the option to choose the upcoming Confirmation of Registration letter will be made available.

Students are charged a cost recovery fee that covers the cost for students to utilize the MyCreds™ network. The decision to partner with MyCreds™ was made in consultation with various student and staff groups. For a small fee, the addition of this dynamic third-party service offers students immediate access to their academic documents and stronger control over the processing time for their requests. 

If you are an incoming first year international student and you are applying for your study permit for the first time, you should use your letter of admission in your IRCC application. If you are already a student at UCalgary and you need to prove your enrollment, the Confirmation of Registration letter is available to both domestic and international students for a variety of purposes. Some common uses for international students include, visiting your home country or renewing your study permit. Please reach out to International Student Services for further guidance.

If you are still within your document share period (differs by document type), you can request an updated Confirmation of Registration letter for the same academic period through the Student Centre, which will then automatically update your MyCreds™ digital wallet without paying an additional fee.

You can request the Confirmation of Credential letter only once you are awarded your degree/credential. This letter will be available on your MyCreds™ account for 6 months.  If you have applied to graduate, you can request an Applied to Graduate letter and it will automatically update to a Confirmation of Credential letter in your digital wallet once your degree has been awarded (conferred).

Students can request the letters through their Student Centre and access their MyCreds™ account to download and print the document. The fee associated is to view, download and share. If you choose to download your document from MyCreds™ and print a hard copy, receiving institutions may not consider it valid as they have no way of verifying that the document you sent them is current and up-to-date.

To request a hard copy of your degree, you will need to order a Certified Copy of your Degree through the Enrolment Services Portal. To request a hard copy of your official transcript, please follow these step-by-step instructions

Your Confirmation of Registration will become available to you as soon as you have enrolled in a course for the semester you are requesting the letter for. You can access your Confirmation of Registration for any semester you are currently registered in or access historical documents up to 1 year old.

You Applied to Graduate letter will become available to you once you have applied to graduate.

Your Confirmation of Credential Letter will be available two weeks after the grading deadline at the end of the semester. 

No. MyCreds purchases, including share credits, are final and non-refundable. Your share credit stays in your account until you decide to share your document by selecting the blue “Share” button.

Use of information and privacy

By ordering your digital documents through MyCreds, you agree to allow UCalgary to share your legal name, student ID, email address and full academic record with MyCreds. All personal information that is collected is used, stored, and destroyed in accordance with UCalgary's privacy policy.