Transcripts
An official UCalgary transcript is a full record of your studies with seal and Registrar signature.
Which transcript option is best for you?
| Transcript Type | Delivery | Cost | Processing time | Mailing time |
|---|---|---|---|---|
| Official eTranscript | Digital Share with MyCreds credits | $8 | Immediate | Immediate upon share |
| Official paper transcript | - Issued to institution - Issued in secured envelope - Issued to student | Canada Post: Free Courier: $20–$50 | 5-7 business days | Delivery times are determined by the carrier. Please visit carrier websites for their up-to-date delivery timelines. |
| Unofficial transcript | Digital view | Free | Immediate | N/A |
Request or view your transcripts
All transcript orders start with a request through the Student Centre. No longer have access to your Student Centre? Recover your account.
Official eTranscript
A secure digital transcript you can share using MyCreds.
On the MyCreds platform, one share credit allows you to send the document to one recipient. You must have at least one credit in order to view your document. While viewing doesn't use a credit, sharing the document will use a credit.
For example, if you're applying to two schools, you'll need two share credits.
Note: You're not paying for the transcript itself, but for MyCreds shares.
MyCreds charges $8 per share credit.
MyCreds payments require your residential and billing address to meet Canada Revenue Agency rules. For the payment to process, your billing address postal code must match the one linked to your card.
You can view and download your unofficial transcript directly from your Student Centre at any time. Downloading your unofficial transcript from your Student Centre doesn't use any share credits.
Learn how to download your unofficial transcript (PDF)
To download a copy of your eTranscript, you must use the MyCreds platform to share the transcript with yourself. This options uses one credit.
To share the document securely with another third-party within the platform, you’ll need to purchase additional MyCreds share credits.
Learn how to purchase share credits from MyCreds (PDF)
Important note: If you download your transcript from MyCreds and send it yourself, organizations may not accept it. This is because they can’t verify if it’s valid or up to date.
Sharing through MyCreds lets recipients verify your document directly with UCalgary.
You have full control over how your document is shared. You can choose who receives it, how long they can access it, and even require them to use a PIN for access. You can also send it directly to another school through MyCreds if they're on the network.
If you set an expiry date for your eTranscript, that recipient will lose access once the expiry date you selected arrives. An expired share counts towards the number of share credits you've used.
You must have at least one share credit if:
- You're opening a new document
- Your transcript has been updated
- Your credit balance is zero
You don’t need to buy a share credit every time you want to view your document. You only need to purchase at least one credit the first time you access it, or if your document has been updated and you have no credits left.
Once you’ve used up your share credits, you can still view your document as long as it hasn’t been updated. If it has been updated, you’ll need to buy at least one new share credit to view or share it again.
If you didn't get the email notification from MyCreds, you can still access your documents. Visit the MyCreds Education Provider sign in page. From there, select University of Calgary from the drop down menu. Then log in with your UCalgary username and password.
Support is available via MyCreds how-to videos. They can help with details on sharing, credits, logging in and linking accounts.
Official paper transcript
A printed transcript delivered by mail or courier.
Issued to an institution
- Sent directly from UCalgary to a recognized institution/agency
- Choose this option when one transcript is required by the recipient
Issued in a secured envelope
- Sent to recipient address in a sealed envelope
- If you ask for multiple copies, each one will be in its own sealed envelope
- If you entered your own address, you can forward the sealed envelopes to an institution/agency
- Select Issue in a secure envelope if you're sending more than one copy
Issued to you
- Sent to you for your personal records
- If you ask for multiple copies, they'll all arrive in one envelope
You have three choices for official paper transcript processing:
- Immediate processing: Your transcript will be processed and sent as soon as possible, within our 5–7 day timeline.
- After final grade posted: Your transcript will be printed once all grades have been posted for the term you specify. This is the method we recommended. You'll need to wait until your grades are posted and then request immediate processing.
- After degree awarded: Your transcript will be printed once your degree has been conferred. The date of conferral is the day of your convocation.
Canada Post
Canada Post delivery is free using standard mail service. Visit Canada Post for their current delivery timelines.
Courier
Courier delivery costs vary by location. Costs range from $20 to $50. Delivery timelines depend on the carrier.
Some organizations require transcripts be delivered directly from UCalgary. Others require you to submit sealed envelopes with applications. Always follow the recipient's instructions when choosing a delivery option.
If you submitted your request through your Student Centre, please email any additional documents to transcript.request@ucalgary.ca.
If you submitted your request through the Enrolment Services Portal, an attachment can be added directly to your request. Please include additional documents as part of your submission.
Nursing transcripts require a confirmation of hours. They may take up to eight weeks to process.
To request a Nursing transcript:
- Complete the steps outlined above
- Email nursing@calgary.ca to alert them that you've requested a transcript
Some institutions may request an apostille transcript. This may also be referred to as an ‘attestation’.
To get an apostille transcript, first request a true copy of your transcript. This is a sealed envelope that has both a copy of your transcript and a certification letter from UCalgary. This must then be certified through a designated authority.
Request a "true" copy by by completing the following steps:
- Request a paper transcript through your Student Centre (issued in a sealed envelope).
- Select Issue to institution if it needs to be sent directly to an institution. Make sure your name and physical address are correct.
- Email transcript.request@ucalgary.ca to inform them that you want to obtain an apostille. Include transcript request number, your name and address, and your UCID in the email.
If you don’t know your UCID number, contact Enrolment Services to get it.
If you graduated after 2016, you can reset your IT account.
If you graduated before to 2016, you can create an eID and log into your alumni portal.
Contact the IT support team for further assistance.