Remote Access Instructions


How to use Office365 from home

Find out how to keep using your email and calendar while working or learning from home.

How to use Office365 from home

How to map to a network drive or group file share from home

In order to connect to a network drive or a group file share from off campus, you must know the full network path to the drive that you need to connect to, as well as be connected to the university network through a Virtual Private Network (VPN) connection.

How to map to a network drive or group file share from home

Do I require VPN access?

Find out about what applications and systems are readily available without using VPN (Virtual Private Network) and which ones require General VPN.

Do I require VPN access?

How to use the General VPN

The General VPN service is available for all students, faculty and staff at the University of Calgary to access networked resources, from a remote location.

How to use the General VPN

How to use remote desktop (RDP) connection to managed computers

Remote Desktop Protocol (RDP) provides a graphical interface to connect to another computer over a network connection. The user employs RDP client software for this purpose, while the other computer must run RDP server software.

How to use remote desktop (RDP) connection to managed computers

How to use Multi-Factor Authentication (MFA)

If you have not already done so, you will need to setup Multi-Factor Authentication (MFA). Once you have completed the setup process, use the link below to find out more on how to use MFA.

How to use Multi-Factor Authentication (MFA)

How to use RSA SecurID software token

On occasion, your role on campus may require you to have two factor authentication set up, also known as a SecurID token or your RSA. This is required to access some university systems as an extra layer of security.

How to use RSA SecurID software token

How to log in to Skype for Business

Skype for Business is an enterprise tool that allows University of Calgary staff to add up to 250 people to online meetings, provides enterprise-grade security, and is integrated into our Office apps.

How to log in to Skype for Business

How to use voicemail remotely

Voice Services may be able to assist individuals and departments with “working from home” scenarios. The article linked to below will address how individuals will be able to receive voicemail messages remotely.

How to use voicemail remotely

How do I access libraries and cultural resources articles from off-campus

Instructions on how to access library resources such as databases and view full-text articles.

How do I access libraries and cultural resources articles from off-campus

How to register and download software via Kivuto

Learn how to get academic software at a discounted price offered by the software vendor.

How to register and download software via Kivuto