Student speaks to staff at Student Success Centre desk

Contact Us

For questions or comments about the Student Success Centre, feel free to contact us anytime.

Student Success Centre Services

The Student Success Centre (SSC) welcomes prospective, open studies, undergraduate and graduate students in all levels of their skill development. We are an inclusive, student-focused service that provides a variety of supports both in-person and online to help you achieve success.

The SSC offers workshops and 1:1 appointments for exploratory advising, academic development, and writing support. We also support First Year Scholars, academic integrity, the PASS program, the Academic Turnaround Program, Neurodiverse students, and the Scholars Academy. 

If you have questions about where to go on campus for support, the SSC is a good starting point to help you determine what campus services are right for you!

General Inquiries and Appointments


Front Desk Hours of Operation

Monday - Friday

9:00 a.m. - 4:00 p.m.

Access our Virtual Front Desk

Taylor Family Digital Library (TFDL)
3rd Floor

Campus Parking Map (PDF)

Parking Information




Log in and use our Elevate portal to book an appointment with an advisor or tutor, register for an event, or sign up for a workshop.

Learn how to book an appointment (PDF)

Learn how to register for a workshop (PDF)

To book a prospective student appointment please send us an email at and someone will be in touch to organize an appointment time.

Sensory-Friendly at the SSC

Did you know that the SSC offers a sensory-friendly study space for student use?

Visit TFDL 355D

Students can use the sensory-friendly classroom Tuesdays 9 am to Noon and Thursdays 1pm to 4pm.

Just sign in at the front desk to access the space. 

How to find us

The Student Success Centre is located in the 3rd floor of the Taylor Family Digital Library (TFDL). The TFDL can be accessed from the South side of MacEwan Hall (MH) or North of Craigie Hall C (CHC), which is near the University Bus Loop.

For a video walk through of the different ways to access our office, as well as some of the accessibility and sensory features of the different routes, access the Directions to the Student Success Centre video