Booking Notice Required

We require at least 7 days notice for all exam/test/quiz bookings (except for final exams). Late bookings will not be accommodated by our office 
and you will be expected to write in-class without accommodations.

Final Exams

The Exam Centre will automatically book you to write Registrar Scheduled Final Exams in the Exam Centre space. A copy of your accommodated final exam schedule will be sent to your UCalgary email.

You will need to book any in-class final exams (i.e. final exams on or before the last day of classes).

Deferred Exam Booking

To book deferred exams (that occurred during the semester), please use the Request to Administer Deferred Exam form and have it completed by your appropriate faculty member and yourself. Completed forms should be returned to either the Exam Centre (MSC 460) or emailed to access.exams@ucalgary.ca.


How to Book Exams

Please choose the description of your studies to see instructions on booking exams. Most students registered with Student Accessibility Services (SAS) are in the first category listed but if you are not sure which applies to you, please contact the SAS Main Office for clarification.

I am...

Most students registered with SAS are in this category. If you are not sure, contact the SAS Main Office for clarification.


Important: You must activate your accommodations before you can proceed with accommodations for any type of exam.

  1. Regular In-Person Exams

    We recommend that students take time during their first week of classes (or as soon as possible) to review their course outlines and book all of their exams for the semester. Students are responsible for booking exams at least 7 days before the exam.

    1. Log into ClockWork using your IT Account username and password (the same information you use to access, D2L, my.ucalgary.ca, and your UCalgary email).
    2. Once you have logged in, you will see two options. Select the Schedule a text or exam option.
    3. Follow the prompts. For instructions that go through these prompts in detail please see this narrated video guide. Always book exams under your lecture section, even if they are schedule to occur in a tutorial or a lab.

    If you have questions about writing in the exam centre, Consult the Exam FAQ below and/or contact the Exam Centre.

  2. Online Exams

    Your instructor will be responsible for modifying any online quizzes, tests, and exams to reflect time based accommodations. DO NOT book your exams with the SAS Exam Centre.

    • Activate your accommodations as soon as possible so that your instructor knows that your online exam will need modifications.
    • If you do not activate your accommodations at least one week before an exam, your instructor may not have enough time to make modifications in time. Contact your instructor to see what is possible.
    • If your instructor requires any technical assistance related to modifying the evaluation they can contact the SAS Exam Centre (access.exams@ucalgary.ca).

    For more information, click the button below for an FAQ.

  3. Lab Exams

    Typically computer based lab exams (statistics, mathematics, computer science, etc.) can be written at the SAS Exam Centre. However, most physical lab material (samples and specimen) cannot be brought to the SAS Exam Centre. If you are in a course with lab exams:

    1. Contact the course coordinator as soon as possible to determine if the lab exam can be conducted at the SAS Exam Centre or if alternative arrangements are needed. Alternative arrangements may include writing the exam in the lab at a different time, having longer access to the lab material, etc.
    2. If the course coordinator confirms the lab exam materials can be brought to the SAS Exam Centre, book the exams as you would a "Regular In-Person Exam" as an exam in your lecture section, not your lab section.
    3. Let the SAS Exam Centre know as soon as possible if any adjustments to the date or time of your lab exam have been made.
  4. Registrar Scheduled Final Exams

    Registrar Scheduled Final Exams are exams that take place after the last day of classes.

    The Exam Centre will automatically book you to write Registrar Scheduled Final Exams if you activate your accommodations before the semester deadline. A copy of your accommodated final exam schedule will be sent to your UCalgary email.

    If your course has a final exam on or before the last day of classes, you will need to book the exam as you would a "Regular In-Person Exam".

These instructions only apply to students taking high school upgrading or non-credit courses offered through Continuing Education. If you are not sure if this describes your situation, contact the SAS Main Office for clarification.

Important: If you take any courses at the University of Calgary that are not through Continuing Education, please let us know! The process to activate your accommodations and book exams will be different!

  1. Provide your course outlines to the SAS Exam Centre

    Send your course outlines for your Continuing Education classes to the SAS Exam Centre during the first two weeks of classes (or as soon as possible if you are new to SAS). Staff will use this information to activate your accommodations.

    If you would like a copy of your accommodation letter for your own records contact the SAS Main Office.

  2. Instructor Notification

    An automated email is sent every Monday to instructors with a list of students who have activated accommodations over the past week. Your instructor can also view your activated accommodations for their course through the ClockWork Instructor Portal at any time.

  3. Exams

    If you have on-campus exams, the SAS Exam Centre staff will use the course outline to book the exams you will be writing with them.

    For online exams, your instructor will be responsible for modifying any online quizzes, tests, and exams to reflect time based accommodations. If your instructor requires any technical assistance related to modifying the evaluation they can contact the SAS Exam Centre.

These instructions do not apply if you would typically be taking courses at a campus in Calgary but are taking a few online courses. These instructions only apply if the majority of the courses in your program are online or at a campus outside of Calgary. If you are not sure which applies to you, please contact the SAS Main Office for clarification.

Before you can book any exams, you will need to activate your accommodations.

  1. In-person courses on non-Calgary campuses

    Contact your program coordinator at the beginning of your semester, or as soon as possible.

    If you do not know who your program coordinator is, you can ask an instructor or contact the SAS Main Office.

    DO NOT book exams through Clockwork.

  2. Web-based Courses

    Your instructor will be responsible for modifying online exams to reflect time based accommodations. See the FAQs for Students about Online Testing for more information.

    Resources for instructors on accessibility features of D2L (including exam settings) can be found here. Instructors can also contact the SAS Exam Centre if they have questions.

    DO NOT book exams through Clockwork.

DO NOT book exams through Clockwork. Your Faculty Administration will be in contact with you about exam scheduling. Contact them or the SAS Exam Centre if you have any questions about exams.

DO NOT book exams through Clockwork. Your Faculty Administration will be in contact with you about exam scheduling. Contact them or the SAS Exam Centre if you have any questions about exams.

DO NOT book exams through Clockwork. Your Faculty Administration will be in contact with you about exam scheduling. Contact them or the SAS Exam Centre if you have any questions about exams.

If you are a student in a joint JD Program (JD/MBA, JD/MPP, IELP) these instructions only apply to the law courses you are taking. Please follow the instructions under "A University of Calgary Student Taking Academic Courses in Calgary" for your other courses.

Student Accessibility Services does not proctor or invigilate external exams. Contact the External Exam Centre or check contact your institution for testing centre information.

FAQ about Exams

You will receive a confirmation email that the exam has been tentatively booked. Show up on the scheduled date and at the scheduled time as the tentative status will not change until we receive a copy of the exam from the instructor (which could be shortly before the test).

We require seven days’ notice when booking quizzes/midterms/tests. If you miss the booking deadline, you would be expected to write with the class without accommodations.  We suggest that all students book their exams at the start of the semester based on the information in their course outline.

Please come at least 5 minutes before the start of your test. Your writing time will not be adjusted for the time taken to store items, fill water bottles or go the washroom prior to the test.

Yes, you will have to remain in our office at least 30 minutes past the class start time. For example, if your class begins writing at 6:00 pm, you will have to remain in our office until 6:30 pm. During this time, you may not use any electronic devices (computer/phone/tablet) or leave our office unattended.

Sorry, but no seating requests can be accepted. If you have a specific issue with space, please arrange to meet with the Exam Centre Supervisor to review your concern.

The Exam Centre asks for instructor contact information when requesting exams. We will do our best to contact your instructor if you have a question. If we are unable to reach your instructor, we ask that you complete an Attempted Contact form. The exam staff will document how they attempted to reach the instructor and the back of the form has space for you to explain your questions and what assumptions you made to answer the question.

Writing at a different date and time than the class is subject to instructor permission. Please fill out and submit a Deferred Exam form. Both the student and instructor sections of the form must be filled out prior to returning it to the Exam Centre.

Small snacks (not noisy or smelly) can be brought into the Exam Centre in clear containers. Similarly, water and any hot drinks can be brought into the Centre. No hot food or food that requires cutlery can be eaten in the Exam Centre. If you’re not sure if the food would be allowed, please check with the proctor prior to the exam.

Students are expected to bring their own pens/pencils and calculators to write the exam. Pencil cases are allowed if they are clear. We suggest selecting a few key tools and placing them in a clear ziplock bag to streamline the process.

Please contact access.exams@ucalgary.ca to let us know that you are not coming. Please contact your instructor to ensure that they have a location in the classroom for you.

Instructors can pick up completed exams from the Exam Centre the following business day between the hours of 8:00 am and 6:00 pm.

Please remember that your instructor will receive (and therefore mark) your exam later than the rest of your class. Please connect with your instructor regarding the issue.