Resources
These groups and services can also help you with your transition to UCalgary.
Last updated July 2024
Libraries at the University
The university has seven libraries. Each library focuses on a different subject area and offers various study spaces. The Taylor Family Digital Library (TFDL) is the largest of those and offers various services. It allows students to:
- Get IT help from the Tech Support Desk on the second floor
- Book a workroom for group projects
- Print from library computers or wirelessly from your laptop
Attend workshops for academic and writing support, library research, and technology topics, and get one-on-one support from librarians.
Students will need to show their UCID for access to the TFDL.
Student Wellness Services
Student Wellness Services is your on-campus student health and wellness centre, with a wide range of service options. Visit them for medical and mental health care, nutrition, chiropractic and massage appointments with our team of professionals.
Room 370
MacEwan Student Centre
Phone: +1.403.210.9355
Monday - Friday, 9 a.m. – 4:30 p.m
https://www.ucalgary.ca/wellness-services
Bookstore
The bookstore allows students to obtain the course materials they need. They also provide many other items to support students’ academic career and school spirit.
MacEwan Student Centre 170
Phone: +1.403.220.5937
Email: bookstoreinfo@ucalgary.ca
Website: http://www.calgarybookstore.ca
Mon - Fri: 9:00 am - 5:00 pm
Closed Saturdays, Sundays and university holidays
Bound and Copied
Bound and Copied offers services such as used book consignment and sales, copying and bindery, laminating, locker service on campus, and much more.
MacEwan Student Centre (1st Floor)
Phone: +1.403.220.6661
Email: boundandcopied@su.ucalgary.ca
Website: https://www.su.ucalgary.ca/programs-services/student-services/bound-copied
Mon-Fri: 9:00 am – 5:00 pm
Closed all weekends and statutory holidays
Safety Services/Campus Security
UCalgary has implemented safety services to enhance your safety while on-campus. These services include:
- Safewalk volunteers walk people safely to their destination, anywhere on campus, and are available to students 24/7.
- The Working Alone system is a web-based check-in, checkout system with Campus Security. Campus Security will check on students who have registered as working alone.
- The Emergency Communication system alerts the university campus community in emergency situations
Phone: +1.403.220.5333
Email: campus.security@ucalgary.ca
Website: https://www.ucalgary.ca/security
Stör
Stör provides various items to fulfil student needs such as fresh food, newspapers, transit tickets, and phone cards, and even nutritional powerhouses like chocolate, pop, chips, and ice cream.
MacEwan Student Centre 278
Phone: +1.403.220.7093
Mon – Fri: 7:30 am – 11:00 pm
Sat: 8:00 am – 9:00 pm
Sun: 11:00 am – 6:00 pm
Varsity Pharmacy
Varsity Pharmacy's “on campus prescription service” provides injections, smoking cessation counselling, medication reviews and direct billing to student/private insurance plans.
Shop for LGC Certified batch tested and Informed Choice athletic supplements, stethoscopes for nursing and medical students, as well as everyday cough & cold, pain relief, vitamins, health & beauty products, snacks and drinks.
Lottery tickets are also available in store.
Visit www.varsitypharmacy.ca for hours of operation.
MacEwan Student Centre 291
Phone: (403) 282-0100
Email: rx@varsitypharmacy.ca
Information Centre/Lost & Found
The best place to find or turn in a lost item is the Lost and Found.
MacEwan Student Centre (2nd Floor)
Phone: +1.403.220.2997
Mon – Fri: 10:00 a.m. – 3:00 p.m.
University of Calgary Accommodations
From warm, contemporary rooms and suites to budget-friendly student residence buildings with single rooms or shared accommodation apartments for anyone visiting Calgary, or stopping overnight on their way to another destination.
University of Calgary
169 University Gate NW
Calgary, AB
T2N 4V8
Phone: +1.403.2203203
Email: stay@ucalgary.ca
Website: https://www.ucalgary.ca/ancillary/accommodations-and-events/accommodations
Food Services (Meal plans)
Meal plans are available for purchase to anyone who has a Unicard. The cards are also loadable on an ad-hoc basis and can serve as a simple way to purchase food at several locations on campus. For more information visit https://www.ucalgary.ca/ancillary/unicard/use-card/meal-plan.
Campus Service Centre
International House, 169 University Gate NW
Phone: +1.403.220-5541
Email: campusservicecentre@ucalgary.ca
Mon - Fri: 8 am - 5 pm
Diversity on Campus
Writing Symbols Lodge
The Writing Symbols Lodge offers assistance with program advising, registration, post-secondary sponsorship information, volunteerism, employment, and personalized support and referrals to Indigenous students and community.
Writing Symbols Lodge is moving online with advising services offered via Zoom or telephone. Please email writingsymbolslodge@ucalgary.ca for more information.
MacEwan Student Centre 390
Phone: +1.403.220-6034
Email: writingsymbolslodge@ucalgary.ca
Webmail: https://www.ucalgary.ca/student-services/writing-symbols
Mon - Fri: 8:30 am – 4:30 pm
The Q Centre: Student Union Centre for Sexual & Gender Diversity
The Q Centre is a new resource centre for the gay, lesbian, bisexual, transgender, queer, and allied (LGBTQA) communities on campus.
The Q Center is closed until further notice. Please contact them by email at qcentre@ucalgary.ca with any questions.
MacEwan Student Centre 210
Phone: +1.403.220.4460
Email: qcentre@ucalgary.ca
Website: https://www.su.ucalgary.ca/programs-services/student-services/the-q-centre/
Mon-Thu: 9 a.m.-5 p.m., Fri: 12-4 p.m.
The Faith & Spirituality Centre
The Faith & Spirituality Centre (FSC) endeavours to foster an inclusive and supportive community by offering a variety of spiritual and faith-based practices and by encouraging religious literacy, interfaith dialogue, cooperation and action.
MacEwan Student Centre 487
Phone: +1.403.220.5451
Email: interfaith@ucalgary.ca
Website: https://www.ucalgary.ca/student-services/faith-spirituality
Mon-Fri: 8:30 a.m. – 4:30 p.m.
The Women’s Resource Centre (WRC)
The WRC provides a safe and supportive place to advance gender equality and build community. There are two lactation rooms located inside the centre, as well as a library and study space. Anyone, of any gender is welcome!
MacEwan Student Centre 482
Phone: +1.403.220-8551
Email: women@ucalgary.ca
Website: https://www.ucalgary.ca/student-services/womens-centre
Mon-Fri: 8:30 a.m. – 4:30 p.m.
Student Support
Student Success Centre: Writing and Academic Support
The Student Success Centre (SSC) offers a range of services including writing workshops, and academic planning and development workshops. Each faculty has program advisors you can consult about planning, course selection, etc. SSC offers services in-person and remotely. Students can book appointments or register for events through elevate.ucalgary.ca.
Taylor Family Digital Library (TFDL) 3rd Floor
Phone: +1.403.220.5881
Email: success@ucalgary.ca
Website: https://www.ucalgary.ca/student-services/student-success
Mon - Fri: 9:00 a.m. – 4:00 p.m. (closed over lunch from 12:00 – 1:00 p.m.)
International Student Services (ISS)
International Student Services (ISS) provides support services and customized advising for all international students adjusting to studying at the University of Calgary and to life in Canada.
They offer services both online and in-person, and their hours are 9:00 a.m. - 4:00 p.m., Monday – Friday (closed from 12-1 pm). To access advising services, you must book an appointment through Elevate (Follow instructions here).
MacEwan Student Centre 275
Contact: | University of Calgary (ucalgary.ca)
Website: https://www.ucalgary.ca/student-services/iss
IT (Information Technologies) Support
As a student, please visit the Getting Started Guide. UService can help you set up the different accounts you will need as a student at the University of Calgary.
Mathematical Sciences 773
Phone: +1.403.210.9300
Email: it@ucalgary.ca
Website: https://ucalgary.ca/uservice
Mon-Fri: 8:00 a.m. – 12:00 p.m., and 1:00 p.m. to 4:30 p.m. (Closed over the lunch hour)
Office of the Student Ombuds
The Student Ombuds Office offers a safe place for undergraduate and graduate students to discuss student related issues.
The Student Ombuds Office is available to support the UCalgary community. You can complete an Advising Intake Form and schedule an appointment for a phone meeting through the links. You can also reach the Student Ombuds at ombuds@ucalgary.ca, or leave voicemail at 403-220-6420.
MacEwan Student Centre, Room 274
Phone: +1.403.220.6420
Email: ombuds@ucalgary.ca
Website: https://www.ucalgary.ca/student-services/ombuds
Centre for Career & Personal Development
The Centre for Career & Personal Development (CCPD) helps students have an outstanding student experience and enhance their career and personal journey. CCPD’s goal is to foster a collaborative and student-centered environment that promotes exploration, self-reflection, and skill development. CCPD helps students develop their talents and thrive as confident individuals.
MacEwan Student Centre 188
Phone: +1.403.220.8020
Email: ccpd@ucalgary.ca
Website: https://www.ucalgary.ca/career-personal-development
Mon - Fri: 8:30 a.m. – 4:30 p.m.
Office of Equity, Diversity and Inclusion
The University of Calgary is committed to continuing to ensure a safe, respectful and inclusive campus for all students, faculty and staff.
Administration Building 116
Phone: +1.403.220.4086 or +1.403.220.4439 (office administrator)
Email: equity@ucalgary.ca
Website: https://www.ucalgary.ca/equity-diversity-inclusion
Residence Services
Residence Services offers a wide variety of dorm-style rooms and/or suites for individual students and families.
International House
169 University Gate NW
Phone: +1.403.220.8300
Email: campusservicecentre@ucalgary.ca
Website: https://www.ucalgary.ca/ancillary/residence
SU Volunteer Tax Program
Canada Revenue Agency (CRA) trained volunteers assist members of the campus community in completing and filing their tax returns for free. For more information visit https://www.su.ucalgary.ca/about/more/volunteer-tax-program.
The SU Tax Clinic is available every February-April during “tax season”, but you can find services during other months through this website: https://www.canada.ca/en/services/taxes/income-tax.html
Student Legal Assistance
Student Legal Assistance (SLA) is the on-campus law clinic that provides free representation and legal assistance to UCalgary students.
Murray Fraser Hall 3390
Phone: +1.403.220.6637
Website: http://www.slacalgary.com/index.php/services
Mon – Fri: 9:00 am - 4:30 pm
Closed on weekends and statutory holidays
Student Accessibility Services
Students with accessibility needs are encouraged to register with Student Accessibility Services (SAS). SAS provides various services and support for students to be successful in their programs.
Advising appointments: Advising appointments are currently being conducted as a mix of in-person and remote meetings. Please contact the office for more information on appointments.
MacEwan Student Centre 452
Phone: +1.403.210.6019
Email: access@ucalgary.ca
Website: https://www.ucalgary.ca/student-services/access
Mon-Wed, Fri: 9:00 a.m - 4:30 p.m.
Thurs: 10:00 a.m - 4:30 p.m.
University Child Care Centre Society
Students with children looking for childcare can look at the University Child Care Centre Society. The UCCCS accepts only children of full-time students, full-time staff, and/or full-time faculty of the University of Calgary.
Sexual and Gender-Based Violence Support
The Sexual and Gender-Based Violence Prevention and Support Office provides confidential support and resources to individuals affected by sexual and gender-based violence. The office focuses on prevention through education and awareness programs, while also offering guidance, advocacy, and connection to services for those impacted. It is dedicated to creating a safe and respectful campus environment, empowering individuals to seek help and fostering a culture of consent and accountability.
The office accepts walk-ins, but due to the nature of the office’s work, the team may not always be in office during regular hours. Please reach out to svsa@ucalgary.ca if you come by and we are not there to meet you—we will make time to connect with you right away.
MacEwan Student Centre, MSC 488
Website: ucalgary.ca/sexual-violence-support
Mon-Fri: 8:30 a.m. – 4:30 p.m.
Family Resources
We understand that accompanying spouses, partners, and children of our students have unique needs. We provide information, support and organize events to address the questions and concerns of our international family community.
Getting Involved
Student Union Clubs
The Student Union clubs connect you with people who may share your academic background, culture, political views, hobbies, etc. For more information about student clubs and/or to join a club, visit: https://www.su.ucalgary.ca/programs-services/students-union-clubs/
Volunteer Services
Whether you are looking for a volunteer opportunity around campus, the city or the world, Volunteer Services can connect you to groups and organizations that could use your help!
MacEwan Student Centre 225
Website: https://www.su.ucalgary.ca/programs-services/student-services/volunteer-services/
Location
MacEwan Student Centre, Room 225