Students Walking

Conflict Coaching

Conflict shapes our lives; how do we shape conflicts? Conflict Coaching provides students with an opportunity to learn more about their conflict styles, using the Thomas-Kilmann Conflict Mode Instrument. Explore your results with a conflict coach and learn how to apply this knowledge to your everyday life.

Find your preferred conflict style

To request a virtual Conflict Coaching session with one of our advisors, please visit Under Advising, select “Student Conduct Office” to see our appointment times. Once you have booked with us, we’ll contact you with more details and a code to complete the online Thomas-Kilmann Conflict Mode Instrument assessment.

If you are requesting conflict coaching to discuss a particular conflict, please note there are specialists across campus who may be better suited to support you, depending on the context of the conflict. Here is a short list of those supports:

  1. Conflicts between graduate students and supervisors

    Contact Graduate and International Academic Specialists

  2. Conflicts where Residence Community Standards apply

    Contact the Residence Life Coordinator for your building

  3. Conflicts where there are mental health concerns or where counselling is desired

    Contact Student Wellness Services

  4. Conflicts involving sexual violence

    Contact Sexual Violence Support

Conflict Coach

Renata Gordon

Renata Gordon

Manager, Student Conduct Office

Renata Gordon is the Manager, Student Conduct Office. She is interested in how people relate to one another, and what makes a healthy community. Originally from Edmonton, Renata has worked at the University of Calgary since 2014 and helped coordinate a variety of different student programs prior to her positions at the Student Conduct Office, including the Peer Helper Program, the Welcome Centre for new-to-Calgary students, and Bystander Intervention Training. Holding a Masters in Conflict Analysis and Management through Royal Roads University, Renata works to better understand how conflict can affect and transform our lives. Outside of work, Renata can be found practicing yoga, watching good stand-up comedy, and cross-country skiing in Kananaskis (but usually not all at the same time)!

Her StrengthsQuest top five themes of talent are Strategic, Connectedness, Empathy, Intellection, and Input. Her top 3 preferred conflict modes according to the TKI assessment are Accommodating, Collaborating, and Competing.