HR and Payroll FAQs

It is not possible to deny hours once they have been coded on an employee’s Timesheet. If there is a discrepancy please speak to your employee to clarify and ask the employee to adjust their timesheet entries. For audit purposes, managers are required to acknowledge the unapproved time employee’s have worked from their Task List under the “Acknowledge Previously Paid Time” section.  

Timesheet entries must be entered by the employee or designated timekeeper of the department.  When Timesheets lock for campus they also lock for HR and Payroll and hours can only be entered or adjusted once the payroll process is completed. 

Please send an email request to payrolluc@ucalgary.ca in the subject indicate ROE request.

We report WSA claims monthly and appropriate tax deductions will be applied to your pay as claims are reported. As a taxable benefit WSA claims are subject to CPP, EI and income tax in the period that it is reported. The taxed amount will have a direct impact on your net pay

Please visit the Employee Tuition support website to learn what is offered for eligible employees.

For eligible employee’s there is a three month waiting period before PLD days can be used.

Please visit the Benefit & Pension Employee Enrolment Overview site to learn what is available based on your current staff group 

The HR People, Processes & Solutions team receives and processes thousands of requests / transactions each month. Prioritization is given to transactions to ensure employees have the appropriate status to be able to perform their work and employees are paid on a timely basis. If you have an urgent request please call UService HR/Payroll at 403-210-9300

When changes to an existing appointment are required, those changes are processed via the Job Change Request form. Please visit this link for more detailed instructions and Job Aids on how to submit the online form.

The Public Service Pension Plan (PSPP) is the pension plan offered to Support Staff (AUPE) at the University of Calgary. To learn more about the Public Service Pension Plan, go to the PSPP website. Participation is mandatory for pension-eligible positions.

The Universities Academic Pension Plan (UAPP) is the pension plan available to Management & Professional Staff and Academic Staff at the University of Calgary. Participation is mandatory for pension-eligible positions.  

The University of Calgary has an onboarding website to help welcome you to UCalgary. 

Please visit the Leaving UCalgary Offboarding information for helpful information.