The Information Technologies (IT) department provides computing and media services in support of learning, teaching, research, and administration at the University of Calgary.
Accounts
To ensure you are able to access all the online services available to you, please register for the following accounts:
eID
Your eID identifies you as member of the university community or as a prospective student, giving you access to a variety of online services available to you through the myUofC portal.
IT Account
Other IT services (including webmail) require an IT Account. Students registered in at least one full-time course can sign up for an IT Account by visiting www.ucalgary.ca/it/register. Services that require login with an IT Account include: student email, login access to lab computers, free software downloads and wireless Internet access (AirUC Secure). For more information, visit www.ucalgary.ca/it/access/itaccount.
Forgot your password? Reset all passwords online at www.ucalgary.ca/it/forgot.
Computer Labs and Printing
There are a number of open-access and drop-in computer labs on campus. The 2nd floor of the Taylor Family Digital Library (TFDL) houses the Learning Commons - a space where visitors have 24 hour access, five days a week, to over 200 computer workstations.
Having trouble finding a computer lab? Check out the interactive campus maps at www.ucalgary.ca/map.
Wireless Networks
Browse the web, check your email, and work online from anywhere on campus. AirUC Secure is the preferred wireless network on campus, available in all buildings, as well as outdoors. Living in residence? Reznet is the network available to all students living in residence buildings on campus.
Other IT Services
IT supports many online services that students will utilize throughout their academic learning experience at the University of Calgary. For more information on IT services, visit www.ucalgary.ca/it/services.
myUofC
The myUofC portal features single sign-on capabilities, providing you with a streamlined gateway to web-based applications, services and tools, including your Student Centre, university email account and Desire2Learn. https://my.ucalgary.ca/.
Desire2Learn
Desire2Learn (D2L) is the university’s new learning management system that offers a ‘virtual classroom’ for teaching and learning. Many instructors will post course notes and assignments, as well as administer quizzes through D2L. http://elearn.ucalgary.ca/desire2learn/.
Research Services
IT offers High Performance Computing (HPC), General Scientific Computing (Linux), Geographic Information Systems (GIS), and Research Systems Design. Expert consultation and training on various mathematical and statistical software (i.e. SPSS, MINITAB, MATLAB) is also available.
www.ucalgary.ca/it/research.
Audio Visual Services
In need of Audio Visual (AV) equipment? IT’s Com Media team provides AV services, including classroom equipment bookings, videography and AV conferencing and event support. Students can also rent a variety of audio-visual equipment for on or off campus use. www.ucalgary.ca/it/commedia.
Software
Free software is available for members of the campus community, and is accessible through IT’s software download page. Remote access to specialized software is also available through Virtual Desktop. www.ucalgary.ca/it/computers-printing-software.
Need Help?
Contact the IT Support Centre:
Phone: 403.220.5555 or 888.342.3802
Email: itsupport@ucalgary.ca
Location: 7th Floor, Mathematical Sciences Building
Website: www.ucalgary.ca/it
Student Services