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 University of Calgary Calendar 2018-2019 COURSES OF INSTRUCTION Course Descriptions N, O Operations Management OPMA
Operations Management OPMA
OPMA 301 317 401 403 405 407 409 411 415 419 559 601 715 719 731 743 745 797 799
 

Instruction offered by members of the Haskayne School of Business.
 
Senior Courses
 
Operations Management 301       Introduction to Operations and Supply Chain Management
A survey of the decision processes in production and operations management and their relationship to other business functions. Topics include project planning and scheduling, inventory management, quality management, capacity planning, facilities layout, and supply chain management.
Course Hours: 3 units; H(3-0)
Prerequisite(s): Any 200-level Mathematics or Statistics 213 (or equivalent, excluding Statistics 201), and Entrepreneurship and Innovation 201.
Antirequisite(s): Credit for Operations Management 301 and 317 will not be allowed.
Notes: Not available for credit toward the Bachelor of Commerce degree. Preference in enrolment is given to students who have declared a Management and Society Minor.
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Operations Management 317       Fundamentals of Operations and Supply Chain Management
Introduction to the wide applicability, broad scope, strategic importance and major decisions of operations management, as well as important interactions with other functional areas. Topics covered include the design, control and improvement/innovation of business and other processes, project planning and control, quality management, statistical quality control, inventory management, just-in-time systems, and supply chains.
Course Hours: 3 units; H(3-0)
Prerequisite(s): Admission to the Haskayne School of Business, Business and Environment 291 or Management Studies 217, and Statistics 213.
Antirequisite(s): Credit for Operations Management 317 and 301 will not be allowed.
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Operations Management 401       Production Planning and Control
An in-depth treatment of inventory and production within an organization. Topics covered include inventory control, sales and operations planning, materials requirements planning, and lean processes. Recent advances in manufacturing may also be discussed.
Course Hours: 3 units; H(3-0)
Prerequisite(s): Admission to the Haskayne School of Business, Operations Management 317 and Management Studies 391.
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Operations Management 403       Managing Quality in Products and Services
An in-depth treatment of quality management practices and techniques for products and services. Topics and techniques covered include designing and assuring quality, quality issues in the supply chain, statistical quality measurement, and continuous process and quality improvement.
Course Hours: 3 units; H(3-0)
Prerequisite(s): Admission to the Haskayne School of Business and Operations Management 317.
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Operations Management 405       Service Operations Management
The management of service businesses from both a qualitative and quantitative perspective. Topics may include service design and performance measurement, service quality and recovery, managing people in service industries, service demand forecasting, scheduling, managing lineups, yield management, network optimization, and the role of information technology. Industry examples include travel and hospitality, professional services, retail, communication and transportation and banking.
Course Hours: 3 units; H(3-0)
Prerequisite(s): Admission to the Haskayne School of Business, Operations Management 317 and Management Studies 391.
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Operations Management 407       Project Management
The management of projects in a variety of settings such as software development and installation, disaster relief, new product development, advertising campaigns and financial auditing are examined. Material from the organizational, planning, technical, financial, informational, and logistical aspects of project management will emphasize the interdisciplinary nature of projects. Use of commercial computer software for planning and scheduling projects is learned.
Course Hours: 3 units; H(3-0)
Prerequisite(s): Admission to the Haskayne School of Business, Operations Management 317 and Management Studies 391.
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Operations Management 409       Computer Simulation for Business
Companies encounter numerous problems that are characterized by uncertainties for which they need to find a solution. Simulation provides a means for imitating the behaviour of real-life situations in a computer environment, allowing for "what-if" analyses of different scenarios. Hands-on experience in creating simulation models and obtaining reliable results for decision making with the use of different simulation techniques is gained.
Course Hours: 3 units; H(3-3T)
Prerequisite(s): Admission to the Haskayne School of Business, Operations Management 317 and Management Studies 391.
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Operations Management 411       Field Investigation in Operations Management
Field investigation concerned with operational improvements with an off-campus organization. Students work in teams on a single project. Both oral and written reports are required.
Course Hours: 3 units; H(3-0)
Prerequisite(s): Admission to the Haskayne School of Business, and 60 units (10.0 full-course equivalents) including Operations Management 317, Management Studies 391 and two 400-level Operations Management or Supply Chain Management courses.
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Operations Management 415       Prescriptive Models in Business Analytics
Identification of data requirements for analytical decision-making. Case studies used throughout to develop insight for decision making while dealing with incomplete and ambiguous data. Introduction to VBA-enabled spreadsheet modelling to design and implement optimization models without/with uncertainty as well as advanced Monte Carlo simulation.
Course Hours: 3 units; H(3-1T)
Prerequisite(s): Admission to the Haskayne School of Business and Management Studies 391.
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Operations Management 419       Predictive Models in Business Analytics
Decision making with big data and predictive analytics methods. Students learn to describe and visualize business data, as well as to make predictions and classifications with data. Methods include regression models, regression trees, association rules and cluster analysis.
Course Hours: 3 units; H(3-0)
Prerequisite(s): Admission to the Haskayne School of Business, Management Studies 217 and Statistics 217.
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Operations Management 559       Selected Topics in Operations Management
Investigation of selected topics in Operations Management.
Course Hours: 3 units; H(3-0)
Prerequisite(s): Admission to the Haskayne School of Business, Operations Management 317 and Management Studies 391. For certain topics, consent of the Haskayne School of Business will also be required.
Notes: For more information on topics and prerequisite requirements, see Class Notes in the Course Search.
MAY BE REPEATED FOR CREDIT
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Graduate Courses
 
Operations Management 601       Operations Management
Management of the production and/or service delivery system of the organization in concert with marketing, human resources, finance, and information systems. Management decision making on a continuum from day-to-day operating decisions such as quality control to long-term strategic decisions such as capacity planning. Topics covered in the course may include operations strategy, project management and inventory and supply chain management.
Course Hours: 3 units; H(3-0)
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Operations Management 715       Management Science Using Spreadsheets
The modelling and analysis of quantitative problems from a variety of fields within business, with emphasis on insight for decision making. Use of optimization, simulation, decision analysis, and other techniques in spreadsheets. Spreadsheet engineering as an approach to reducing spreadsheet errors. Case studies are used to develop skill in dealing with incomplete and ambiguous information.
Course Hours: 3 units; H(3-0)
Prerequisite(s): Management Studies 613.
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Operations Management 719       Project Procurement and Logistics
Project procurement and logistics management in engineering, construction management and manufacturing, both nationally and internationally. Topics include fundamentals of procurement management, preparation of request for proposals, the selection of bidders, the evaluation of bids, supplier selection, contract management, control of inventory, handling of material flow and management of warehousing, logistics strategy and global issues.
Course Hours: 3 units; H(3-0)
Prerequisite(s): Business and Environment 691.
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Operations Management 731       Decision-Making for Outcome Optimization
Evaluates the use of decision tools for analysis and synthesis to optimize decision-making in different types of businesses. Tools explored include mathematical programming, computer simulation, decision analysis, forecasting and queuing theory. Theoretical treatment is considered, as well as practical model application to support managerial decision-making.
Course Hours: 3 units; H(3-0)
Prerequisite(s): Admission to the Doctor of Business Administration program.
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Operations Management 743       Simulation of Operational Systems

Simulation provides a means for imitating the behaviours of real-world situations in the computer environment, allowing for 'what-if' analyses of different scenarios. The emphasis is on hands-on experience in transforming a real situation into a simulation model and obtaining reliable results. The course will focus on discrete-event simulation, with the introduction of other techniques such as advanced Monte Carlo simulation.
Course Hours: 3 units; H(3-0)
Prerequisite(s): Operations Management 601 and Management Studies 613.
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Operations Management 745       Operations Planning and Supply Chain Management
Case studies of real-world situations calling for appropriate state-of-the-art models and solution methods for the design, planning, control and improvement of supply chain operations. The main concepts and terminology in the domain of supply chain management are explored and then applied to a given situation.
Course Hours: 3 units; H(3-0)
Prerequisite(s): Operations Management 601 and Management Studies 613.
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Operations Management 797       Advanced Seminar in Operations Management

Course Hours: 3 units; H(3S-0)
Prerequisite(s): Consent of the Haskayne School of Business.
MAY BE REPEATED FOR CREDIT
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Operations Management 799       Doctoral Seminars in Operations Management

799.01. Strategic Research Issues

799.02. Tactical Research Issues

799.03. Operational Research Issues
Course Hours: 3 units; H(3S-0)
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