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 University of Calgary Calendar 2009-2010 Student Services Student and Enrolment Services U of C Service Stop
U of C Service Stop

Director: Alyson Woloshyn, BA

The U of C Service Stop assists students in carrying out their administrative requirements at the University of Calgary. The Service Stop provides front-line services for the Fees Office, Student Awards and Financial Aid, Admissions, and Registrations. Enrolment Service Advisors are available to support students with any questions in these areas. Advisors can be accessed as follows:

  • On the Phone - 1.403.210.ROCK (7625)*: General student inquiries
    • Fee/admission/registration inquiries
    • Student award and financial aid inquiries

*Limited information and service can be provided on the phone due to the Freedom of Information and Protection of Privacy Act legislation

In-person

  • On demand transcripts
  • Proof of Enrolment letters (or forms signed) for undergraduate students (not necessary for in person as long as it is not for government loans)
  • Fee payments
  • Student loan inquiries
  • Undergraduate registration Issues
  • Undergraduate adding/dropping/withdrawing from courses
  • Undergraduate award/scholarship inquiries

The following online services are available 24 hours a day, 7 days a week: 

  • Request transcripts in advance
  • Pay fees using online banking
  • Add/drop/swap courses
  • Update personal information
  • Print T2202A tax receipt (available online only)
  • Print Proof of Enrolment letters (not for government student loans)

Telephone: 1.403.210.ROCK(7625)
Fax: 1.403.289.1253
Location: MacKimmie Library Block 117
Website: http://www.ucalgary.ca/registrar
Hours of Operation : Monday to Friday - 09:30-16:30, and Thursday - 10:00 - 16:30*
*Service Stop may stop generating tickets prior to 4:30 depending on service demands

The Service Stop may experience temporary closures throughout the year for staff training and professional development. For current updates on closures and wait times please visit: http://www.ucalgary.ca/currentstudents/serviceinformation.