Operations Management OPMA
Instruction offered by members of the Haskayne School of Business.
Operations Management Chairperson - J. Balakrishnan
Note: Students have the opportunity to take courses offered by the Haskayne School of Business without the stated prerequisites, with the written permission of the Associate Dean (Undergraduate Programs) as appropriate, upon the recommendation of the Instructor of the course. However, should a student fail to achieve satisfactory standing in any course for which the stated prerequisite(s) is (are) lacking, he/she may be required to successfully complete the stated prerequisite(s) prior to being permitted to repeat the course. Students are required to have consent of the Haskayne School of Business Office before registering in 600-level courses offered by the Haskayne School of Business.
Senior Courses
Operations Management 301 H(3-0)
Introduction to Production and Operations Management
A survey of the decision processes in production and operations management and their relationship to other business functions. Topics include project planning and scheduling, inventory management, materials requirements planning, quality and maintenance management, capacity planning, facilities layout, and process improvement.
Prerequisites: Any 200-level Mathematics and Statistics 213 (or equivalent, excluding Statistics 201).
Note: Not available for credit toward the Bachelor of Commerce degree. Until August 15, preference in enrollment is given to students who have declared a Management and Society minor.
Operations Management 317 H(3-0)
Fundamentals of Operations Management
Introduction to the wide applicability, broad scope, strategic importance and major decisions of operations management, as well as important interactions with other functional areas. Topics covered include the design, control and improvement/innovation of business and other processes, project planning and control, quality management, statistical quality control, inventory management, just-in-time systems, and supply chains. Group assignments are a significant component of the course.
Prerequisites: Admission to the Haskayne School of Business, second year standing, Business and Environment 291 and Statistics 213.
Operations Management 401 H(3-0)
Materials and Supply Chain Management
An in-depth treatment of inventory and replenishment management. Topics treated include strategic implications of materials management, common control systems, single echelon decision rules, production scheduling, manufacturing resources planning, just-in-time systems, supply chain and other multiechelon considerations, and implications of new information technology. Case studies and a site visit are used, as well as illustrations of spreadsheet modelling.
Prerequisites: Third year standing, Operations Management 317 and Management Studies 391.
Operations Management 403 H(3-0)
Managing Quality in Products and Service
An in-depth treatment of quality management practices and techniques for products and services. Topics and techniques covered include process design and improvement, total quality management, statistical quality control, and managing for quality.
Prerequisites: Third year standing and Operations Management 317.
Operations Management 405 H(3-0)
Service Operations Management
Introduction to the management of service businesses from both a qualitative and quantitative perspective. Topics include the range of businesses that are called "services", service design and performance measurements, service quality and recovery, managing people in service industries, service demand forecasting, scheduling, managing lineups, yield management, network optimization, and the role of information technology. Industry examples include travel and hospitality, professional services, retail, communication and transportation, banking, etc. An industry project is used to give students the opportunity to apply course concepts.
Prerequisites: Third year standing, Operations Management 317 and Management Studies 391.
Operations Management 407 H(3-0)
Introduction to Project Management
Introduction to the management of projects in a variety of settings such as software development and installation, disaster relief, new product development, advertising campaigns, financial auditing, etc. Material from the organizational, planning, technical, financial, informational, and logistical aspects of project management will emphasize the interdisciplinary nature of projects. Group work related to actual projects will be required. Students will also learn to use commercial computer software for planning and scheduling projects.
Prerequisites: Third year standing and Operations Management 317.
Operations Management 409 H(3-0)
Computer Simulation for Business
Computer simulation as an analysis and decision-making tool for all management disciplines. The emphasis is on developing practical skills that students can use when applying simulation to real business problems. Students learn a powerful, user-oriented simulation language as well as advanced spreadsheet simulation tools. Effective management of a simulation project is also emphasized through an applied project.
Prerequisites: Third year standing, Operations Management 317 and Management Studies 391.
Operations Management 411 H(3-0)
Field Investigation in Operations Management
Field investigation concerned with improvements in operations activities in an off-campus organization. The students work in teams on a single project. Both oral and written reports are required.
Prerequisites: Third year standing, Operations Management 317 and one 400-level Operations Management course.
Corequisites: One 400-level Operations Management course.
Operations Management 413 H(3-0)
Advanced Spreadsheet Modelling using VBA: Business Applications
Spreadsheet Modelling using advanced automation tools provided through Visual Basic for Applications (VBA). Advanced quantitative modelling will be combined with introductory programming and application development to provide decision support systems applied to the fields of operations management, finance and marketing.
Prerequisites: Third year standing, Management Studies 391 and Operations Management 317.
Operations Management 415 H(3-0)
(formerly Operations Management 559.01)
Business Analysis Using Spreadsheets
Modelling and analysis of quantitative business problems in spreadsheets. Emphasis is on insight for decision making.
Prerequisites: Third year standing, Operations Management 317 and Management Studies 391.
Operations Management 559 H(3-0)
Selected Topics in Operations Management
Investigation of selected topics in Operations Management.
Prerequisites: Third year standing, Operations Management 317 and Management Studies 391.
MAY BE REPEATED FOR CREDIT
Graduate Courses
Operations Management 601 H(3-0)
Operations Management
Management of the production and/or service delivery system of the organization in concert with marketing, human resources, finance, and information systems. Management decision making on a continuum from day-to-day operating decisions such as inventory and quality control to long-term strategic decisions like capacity and location planning. Topics covered in the course may include operations strategy, product/service design and materials and supply chain management.
Operations Management 719 H(3-0)
Project Procurement and Logistics
Procurement planning activities; commercial practice; tendering; bid evaluation; negotiation and award; contract administration; logistics management; transportation; warehousing and inventory management; modularization; regulatory requirements; customs; claims.
Prerequisites: Strategy and Global Management 691.
Operations Management 725 H(3-0)
e-Supply
Applies e-technology to improve service, reduce costs and enhance customer satisfaction through evaluation, design, and optimization of the supply chain. Examines proven supply chain approaches developed by industry leaders at strategic, operational and tactical levels, as well as emergent but as yet unproved approaches associated with e-tailing, customer relationship management, and mass customisation.
Prerequisites: Operations Management 601, Management Information Systems 601 and Marketing 601.
Operations Management 743 H(3-0)
Simulation of Operational Systems
Computer simulation as a decision-making methodology for all areas of organizations. Topics include model development and validation, design of simulation experiments, generation of appropriate values of random variables, interactive procedures and interpretation of results. A user-oriented language is utilized and an applied project is carried out.
Prerequisites: Operations Management 601 and Management Studies 613.
Operations Management 745 H(3-0)
Operations Planning and Supply Chain Management
An in-depth treatment of inventory management and operations planning as related to supply chain management. Topics treated include commonly used inventory control systems, various extensions of the basic economic order quantity model, aggregate planning, materials requirement planning, production scheduling, just-in-time manufacturing, and managing materials along the supply chain. Case studies will be used as well as illustrations of spreadsheet modelling.
Prerequisites: Operations Management 601 and Management Studies 613.
Operations Management 749 H(3-0)
Operations Management in Service Systems
The operations management function in service and transportation organizations. Topics include important interfaces with other functional areas, forecasting of demand for services, locations, sizing and layouts of service facilities, work force staffing, service quality assurance, vehicle scheduling, illustrative applications of waiting line models.
Prerequisites: Operations Management 601 and Management Studies 613.
Operations Management 797 H(3S-0)
Advanced Seminar in Operations Management
Prerequisites: Consent of the Haskayne School of Business.
MAY BE REPEATED FOR CREDIT