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I think I know someone who needs help

Submitted by livia.negrutu1 on Tue, 01/03/2017 - 10:36am

Mental health can fluctuate and change, moving back and forth along a Mental Health Continuum, including being healthy, reacting, injured or ill. People can move through all or just a few of these phases at different points in life. Mental health or illness can look different for everyone, so it is important not to try and diagnose others.

Rather, if you think someone may be experiencing stress or mental health distress, you can help by providing support, normalizing seeking help, and referring them to appropriate resources. Responding with care and concern are critical factors in supporting a healthy campus community.

Ask

Trust your instincts and pay attention to worrisome behaviours. Ask about their well-being during a one-on-one conversation. Be specific about your  concern when speaking with the person.

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Refer

Encourage the person to connect with available resources as soon as possible. Early help seeking may support improved outcomes. Provide  information about available resources and services.

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Submitted by livia.negrutu1 on Tue, 01/03/2017 - 11:09am

Student Resources

Call 9-1-1 if the situation requires emergency response or if you have safety concerns about a situation involving imminent risk of harm, or contact Campus Security at 403-220-5333, available 24 hours/day, 7 days/week.

The Student-At-Risk Team at 403-220-4923 or sar@ucalgary.ca
The SAR Team is a multidisciplinary campus resource that is available to consult with students, academics and staff about these concerns during regular University business hours. The team responds to concerns by conducting an initial assessment of violence risk and engaging with involved individuals as early as possible to minimize the risk of harm. Response may include: outreach to involved individuals, offer of support or resources, direct intervention, or further assessment.

SU Wellness Centre at 403-210-9355
Counsellors, physicians, nurses and chaplains are available to meet with students and to consult with faculty and staff about issues of concern. The centre is open from 9:00am - 4:30pm, Monday to Friday. For after hours support, the Distress Centre Help Line is available at 403-266-4357.

Support

Listen openly and non-judgmentally. Ask questions to help gather informations and understand their situation. Acknowledge their thoughts and feelings in a compassionate way, and offer hope.

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Follow-up

Offer to follow-up with the person, but do not insist on knowing what has happened. Respect their decision to accept or refuse assistance, except in situations where you are concerned about a risk of harm. In these situations, contact Campus Security. If the situation involves imminent risk of harm, call 9-1-1.

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Submitted by livia.negrutu1 on Tue, 01/03/2017 - 11:14am

Academic Staff, Postdoctoral Scholar or Staff Member Resources

Call 9-1-1 if the situation requires emergency response or if you have safety concerns about a situation involving imminent risk of harm.  You can also contact Campus Security at 403-220-5333, available 24 hours/day, 7 days/week.

Assisting a Colleague in Distress
This publication includes a number of resources and referral methods in the event you need to assist a colleague in distress.

Mental Health Consultant for Staff Wellness
A mental health consultant is available to provide risk assessments of staff or academic staff in distress and recommend resources based on the acuity of the safety risk. Contact by email or call at 403-220-7174.

Staff Wellness can connect you with available resources for peers and colleagues in need of support. Contact 403-220-2918, email or visit .