University of Calgary
UofC Navigation

Wireless Network - Eduroam

This service is for: 
Students, Grad Students, Faculty & Staff

Eduroam (EDUcation ROAMing) is a wireless network service that allows students, faculty and staff from participating educational institutions to securely access the Internet while visiting other member universities. Users simply use the credentials from their home institution to access the Eduroam network.

Note: eduroam is not intended to be the primary wireless network for University of Calgary students, faculty or staff. For more information on the university's preferred wireless network, visit AirUC-Secure.


The QuickConnect utility downloads a configuration tool that automatically detects your device settings and configures the setup for connecting to the selected network. This tool can be used on most devices off campus prior to visiting the University to ensure that you have Wi-Fi access the moment you are in range at the university.

Eduroam QuickConnect


Eduroam FAQs

Submitted by sdweir on Thu, 12/04/2014 - 12:34pm

What is eduroam?

Eduroam (short for EDUcation ROAMing) is a collaborative service that allows students, faculty and staff at one participating institution to access a wireless network while visiting another participating institution. To gain access, the user simply uses the same credentials (username, password) as they would at their home institution.

Where can I access eduroam?

Eduroam is a global community comprised of hundreds of institutions in Europe, Asia, Australia and North America. Host institutions are not required to provide support for visiting guest users. You can access eduroam at any participating member site.

Learn more about accessing eduroam.

Technically, how does eduroam work?

A user enters the credentials from their home institution to log onto the wireless network of the institution they are visiting. This information is then sent to the user’s home institution via a hierarchical system of RADIUS servers. After the home institution verifies the user’s credentials, they send confirmation to the visited institution and the user is granted access.

Is eduroam safe to use?

Yes, eduroam is based on the most secure encryption and authentication standards in existence today. It uses WPA mixed mode encryption. Note that when using the Internet at a visiting institution, their security measures will apply to you as well. For example, firewall settings may be different, making you unable to access sites you may access from home.

Are there any network restrictions when using eduroam?

The network restrictions are at the discretion of the institution providing the service. There is no guarantee that eduroam will provide the same access to resources as the home or visited institution’s standard wireless network. However, all eduroam sites must provide at a minimum http, https, and VPN (PPPTP, IPSec) access.

When can I get help connecting to eduroam?

Host institutions are not required to provide support for visiting guest users. Users wishing to use eduroam must obtain support from their home institution.

University of Calgary students, faculty and staff should contact the IT Support Centre for help relating to eduroam.

Search IT

Note: we are unable to reset your password via chat – reset online or by calling us at 403-220-5555.

Support Centre Status