University of Calgary

Computing Services Agreement

Submitted by mancell on Mon, 2007-05-28 14:10.

Computing Services Agreement
between
Information Technologies (IT), The University of Calgary
and
_______________________________________(“theCustomer”)


Services

Information Technologies (IT) will supply a computing services account to the Customer for the Customer’s academic or university business use. The services provided by IT will consist of computer time, disk storage, communications and some line printer output.

Conditions

The Customer must be a full-time or part-time member of The University of Calgary (U of C) community and must provide sufficient identification to authenticate their status.

The Customer will not share their account login privileges with any other individual or group. (unless specifically authorized by IT)

IT will make best efforts to provide a secure computing environment. The Customer is responsible for maintaining the security of programs, files, personal access identifiers and passwords.

This agreement becomes effective on the date signed and remains in effect until terminated by either the Customer or IT.

The U of C and IT shall not be liable for any damages caused by delays in furnishing services under this agreement. The Customer agrees to indemnify and hold the U of C and IT harmless for any loss, expense or damage incurred by the Customer as a result of the use of services provided under this agreement.

IT reserves the right to restrict the Customer’s use of computing resources.

Use Restrictions

The Customer may use the account for academic or university business purposes, including E-mail, word

 

Processing, problem solving and information gathering. They may not use the account for any commercial activities, including consulting and computing for commercial organizations. The account may not be used for any activity that violates the laws of Canada or Alberta, any U of C policies, the acceptable use policies of any networks utilized by the Customer’s communication traffic, or that interferes with the computing activities of other users, subverts system security, or wastes computing resources, such as games.

In connection with the investigation of possible misuse or malicious disruption of computer services, misuse of access privileges or computer system malfunctions, IT reserves the right to examine (in confidence) the Customer’s files, programs and printed output with prior authorization of a Vice President of the U of C.

Account Fee

As a member of the U of C community, the Customer will not be asked to pay either account set up fees or account use fees. However, the Customer will pay any special charges IT normally levies (e.g., a reasonable amount of line printer output is provided at no additional cost and some laser printer output is provided for a fee). The Customer must maintain a financial account with IT that contains a positive balance to pay any chargeable fees, otherwise the respective service will not be provided. IT reserves the right to charge account set up and use fees given reasonable notice to the Customer.

Account Termination

The Customer’s account may be terminated at any time by IT if the Customer fails to abide by the Conditions and Use Restrictions specified above. If the Customer ceases to be a member of the U of C community, the account will be terminated.

In witness whereof, the parties hereto have caused this agreement to be duly executed.


Customer

Signature
____________________________________

Name (print)
____________________________________

Date
____________________________________

Information Technologies (IT)

Signature
____________________________________

Name (print)
____________________________________

Date
____________________________________